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Return Policy

We are committed to providing customers with a satisfactory shopping experience. If you are not satisfied with the product you purchased on our website, you can enjoy our fast return service.

Return conditions

The product must be returned within 30 days of receipt.

The returned product must be in unused condition with all original tags and packaging.

Discounted or final sale items are not returnable.

Any product damaged due to abnormal use is also not included in this policy.

Return process:

Please contact the customer service team and provide the order number and reason for return.

Customer service will provide you with a return authorization number and return address.

Please include the number and proof of purchase in the return package.

Return costs:

If the return is due to product quality problems or wrong product, we will cover the return shipping costs.

For personal reasons, the shipping costs are borne by the customer.

Refund time
In order to ensure the safety and convenience of customers' funds, once your return request is approved and we have checked and confirmed that the product meets the return conditions, we will process the refund as soon as possible. Typically, refunds are processed within 3 to 5 business days from the time we receive the returned item and verify its status. However, the time it takes for a refund to arrive in your account may vary depending on your bank's processing time.

Refund Methods
Refunds will be made to you in the same manner as your original payment.

If you paid by credit or debit card, the amount will be refunded to the same card.

For online payment platforms, the funds will be returned to the corresponding account.

If you have any questions or need help, please feel free to contact our customer service team. We are committed to providing you with efficient and professional service support.